Refund policy

Refund & Returns Policy

Made to order. Every item in our store is printed especially for you after you place your order. Because of this, we cannot accept returns or exchanges for wrong size, wrong color, or change of mind. Please check the size chart on each product page before ordering. Some of our hoodies run small, so we recommend sizing up.

If something goes wrong, we'll make it right

You're eligible for a free replacement or a refund if your order arrives:

Damaged or defective
Misprinted (for example, a faded or distorted print)
Different from what you ordered (wrong item, size, or design)

To make a claim, email us at sales@libreprints.com within 30 days of delivery with your order number and a clear photo of the issue. You do not need to send the item back.

Lost packages

If your order has not arrived, contact us within 30 days after the estimated delivery date. If the package is confirmed lost in transit, we will send a replacement or issue a refund.

Order changes and cancellations

Orders go into production quickly. If you need to change your size, address, or cancel, email us as soon as possible at sales@libreprints.com. Once an order is in production, it can no longer be changed or canceled.

Wrong or incomplete address

Please double-check your shipping address at checkout. If a package is returned because of an incorrect or incomplete address, we can reship it, but additional shipping costs may apply.