Shipping policy
Shipping Policy
All of our products are printed on demand and shipped directly by our production partner, so each order is made especially for you.
Processing time
Most orders are produced within 2–5 business days after you place them. During busy periods, such as the holiday season, production can take longer.
Estimated delivery times
Total delivery time is production time plus shipping time. Estimates for orders shipped within the United States:
- Production: 2–5 business days
- Shipping: 3–4 business days
- Estimated total: 5–9 business days
These are estimates, not guarantees. Delays can happen because of carrier issues, weather, or high order volume.
Traveling to Mexico City?
If you're buying an item for a trip, please order early. We recommend ordering at least [X] weeks before you leave, and having it delivered to your home address in the United States before you travel.
Shipping costs
Shipping costs are calculated at checkout based on your location and the items in your order. [Optional: Orders over $[amount] ship free.]
Tracking
You'll receive an email with a tracking link as soon as your order ships. The tracking number may take up to 24 hours to become active.
Multiple items
If you order more than one item, they may be produced in different locations and arrive in separate packages, on different days.
Where we ship
We currently ship to [United States only / the countries listed at checkout].
International orders, customs, and taxes
For orders shipped outside the United States, your package may be subject to customs fees, import duties, or taxes charged by your country. These fees are the customer's responsibility, are not collected by us, and are not included in the shipping cost. Please check with your local customs office for details.
Address accuracy
Please make sure your shipping address is correct before placing your order. If your package is returned because of an incorrect or incomplete address, we can reship it, but you will be responsible for the additional shipping costs.
Lost or delayed packages
If your tracking shows no movement for several days, or your order has not arrived within 7 days after the estimated delivery date, email us at sales@libreprints.com with your order number. Please see our Refund & Returns Policy for lost or damaged packages.
Contact us
Questions about your order? Email us at sales@libreprintscom. and include your order number.